Questions before Tampa gets in front of the camera?
Here are the practical details most guests want before booking. Full booking terms are available on our Policies page.
Before you book.
I've never had professional photos taken. Is that okay?
Absolutely. Many guests are first-timers. Your photographer will guide posing, movement and expressions throughout the experience.
What should I wear?
Choose something that makes you feel confident and that you can comfortably walk in. After booking, we’ll send preparation details for your tour.
Can I change outfits?
An outfit change may be possible depending on the package, route, timing and available changing options. Tell us in your questionnaire so we can plan appropriately.
How many people can come?
Mini Tours include 1–2 guests. Signature and Full Experiences include up to 5. Groups of 6–8 may be accommodated for an additional $20 per guest. Groups of 9+ require a custom booking.
What happens if it rains?
Light or temporary weather does not automatically cancel a tour. If conditions prevent 813 from safely and reasonably delivering the experience, you may reschedule or receive a refund.
What if I'm late?
There is a 15-minute grace period, but the tour still ends at its scheduled time. After 30 minutes without an agreed adjustment, the reservation may be treated as a no-show.
When do I receive my photos?
Your proof gallery is delivered within 48 hours. After you submit your selections, final edited photographs are delivered within 5 calendar days.
What kind of editing is included?
Color, exposure, cropping and light retouching such as temporary blemishes are included. Extensive manipulation or body alteration is not included.
Do I get the RAW files?
No. RAW files are not included or sold.
Can I use the photos for my business?
Standard bookings are for personal use. Commercial usage requires separate licensing or a commercial booking.
Can I reschedule?
One complimentary reschedule is available with at least 48 hours’ notice, subject to availability.
What is the cancellation policy?
Direct bookings canceled at least 48 hours before the scheduled start receive a full refund. Inside 48 hours, bookings are generally non-refundable except qualifying exceptions determined by 813. Platform bookings may follow that platform’s terms.
We want you comfortable before you arrive.
If your question is specific to accessibility, a larger group, a surprise, a commercial use or another special circumstance, contact 813 before booking so the experience can be planned properly.
View Booking Policies
813 PORTRAIT TOURS